Privacy Notice

1. Introduction

Tahoe Bike Company (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your information when you visit our website: https://www.tahoebikeco.com (the “Website”).

By using our Website, you agree to the practices described in this Privacy Notice.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you interact with our Website, you may provide:

• Name
• Email address
• Phone number
• Reservation or rental details
• Any information submitted through forms

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website

C. Cookies & Tracking Data

We use cookies and similar technologies to collect information about your activity on our Website. See Section 6 for details.

3. How We Use Your Information

We use your information to:

• Process bookings and inquiries
• Communicate with you about rentals, services, or updates
• Improve our Website performance and user experience
• Monitor and analyze usage trends
• Prevent fraud and enhance security
• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service providers (e.g., website hosting, analytics, payment processors)
• Booking or reservation tools used to manage rentals
• Legal authorities, if required by law

These third parties are only given the information necessary to perform their services.

5. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

6. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and improve user experience.

How We Use Cookies

We use cookies for the following purposes:

a. Essential Cookies

Required for core functionality such as:

• Navigation
• Form submissions
• Security

b. Analytics Cookies

Used to understand how visitors interact with the Website, including:

• Traffic patterns
• Popular pages
• User behavior

This helps us improve the Website.

c. Marketing Cookies

These cookies may be used to:

• Deliver relevant advertisements
• Measure marketing performance

d. Third-Party Cookies

Some features on our Website (e.g., embedded tools or booking systems) may use third-party cookies. These are governed by the respective third parties.

7. Your Choices & Rights

Managing Cookies

You can control or disable cookies through your browser settings. Note that disabling cookies may affect Website functionality.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Request correction or deletion
• Object to or restrict processing

To exercise these rights, please contact us using the details below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from children.

11. Updates to This Privacy Notice

We may update this Privacy Notice from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Notice or how your data is handled, please contact us:

Tahoe Bike Company
3131 Harrison Avenue
South Lake Tahoe, CA 96150
Phone: (530) 600-0267
Email: info@tahoebikeco.com

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